Ok, so our laptop of just over one year ran into some mouse button problems. This problem has gradually been getting worse until yesterday; when the left mouse button on the laptop completely was depressed and would not raise again. The button still worked, but the nice squishy feel of the button was no longer there. So I could not stand it! I followed the instructions for removing the Palm Rest from the laptop, and dug into figuring out the problem. It turned out that there is a little rubber nipple like piece that detached from a volcano like base. When resetting the piece, I made a mistake and pointed the nipple up, when in fact it points down. I was happy with my progress. I had never disassembled my laptop this much, and thought it was kinda fun. Here are some pictures of what I did.
- Picture of all the main computer components taken off
- Parts to get to the Palm Rest
- The problem with the left mouse button
- What is underneath the left mouse button
Conclusion: You can fix this problem, but it does not have the same feel as the right button. The button still works, but experience changed. Thank goodness I still have the option to order the entire “Palm Rest” from Dell for $34.95 with $8.00 for shipping (3-5 days). For me, I will completely replace the “Palm Rest” part of the XPS laptop and call it good.
UPDATE:
One person who found this blog said that this information was invaluable. I am glad that I could help you all out. Here are some pictures from the person who purchased just the touch pad and installed that. Maybe these picture taken by him will help someone else out.
Please read the comments below if you are looking for a solution to just purchase the pouch pad. BEWARE of this though, these touch pads may not work. The safest things to do is purchase the entire Palm Rest from Dell.
GOOD LUCK EVERYONE!
Filed under: Dell, Hardware, Technical | 35 Comments »